Refund policy
30-Day Money-Back Guarantee
At Pipkin Play, your satisfaction is our priority. If you’re not completely happy with your purchase, you can return it within 30 days of delivery for a full refund.
How it works:
- Contact our support team at info@pipkinplay.com within 30 days of receiving your order.
- Make sure the item is unused, in its original packaging, and in resellable condition.
- Once we receive and inspect the returned product, we’ll process your refund promptly.
Damaged or faulty items:
If your order arrives damaged or faulty, email us a photo within 30 days of delivery. We’ll send a replacement or a full refund, and you won’t need to return the item.
We stand behind the quality of every product we offer. Shop with confidence knowing that with Pipkin Play, you’re protected by our 30-Day Money-Back Guarantee.
This guarantee is in addition to your rights under the Australian Consumer Law and other applicable consumer laws in your country.
For help, email info@pipkinplay.com and we’ll be happy to help.